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Jackson Hospital Coronavirus Preparedness and Updates

Hospital news | Thursday, September 24, 2020

Contact: Mia Mothershed

Universal Masking:

Visitors entering a Jackson Hospital & Clinic facility are required to wear a face covering at all times. All patients entering a Jackson Hospital & Clinic facility are required to wear a face covering prior to and while receiving care.

Jackson Hospital is committed to the River Region community as we stand on the frontlines fighting against COVID-19. Keeping patients healthy and safe is central to our mission. The Jackson Hospital staff remain consistent in year-round emergency preparedness training; as our protocols to care for patients ensures the safety of hospital staff, visitors and the community. Additionally, we are working closely with the Centers for Disease Control and the Alabama Department of Public Health to coordinate pandemic response efforts.

We currently have 14 positive COVID-19 in-patients and 3 in-patients pending test results, who are being cared for using the appropriate CDC recommended isolation protocols. Positive cases of COVID-19 within our facility will be reported to the Alabama Department of Public Health and the Centers of Disease Control, as mandated. As COVID-19 is a rapidly evolving public health situation, we recommend if anyone has been diagnosed or suspect they may have contracted this virus, self-quarantine until they can be tested or they are symptom-free for a total of seven days.

Visitor restrictions and additional safety protocols have been increased throughout the hospital and we thank the public for helping us reduce the number of persons entering our facilities.

Coronavirus (COVID-19) Visitor Restrictions:

Alabama Governor Kay Ivey has extended the "Safer At Home" health order through October 2, 2020 at 5pm. In accordance, Jackson Hospital is continuing its policy to prohibit visitors at this time.

What should you do if you think you have contracted COVID-19?

If you are experiencing a fever over 100.4 degrees, cough or have difficulty breathing, follow these steps:

  • In Montgomery call 334-747-0150. In Wetumpka call 334-514-3713.
  • Tell them about recent travel and close contacts (such as people in your household), who are ill.
  • If you don't need to see a doctor, keep your distance from others.

Call first for anything - Please don't just show up at your doctor's office or hospital without calling first (unless it's an emergency).

The Safer at Home order encourages Alabamians to “exercise personal responsibility” to aid in slowing the spread of the Coronavirus by encouraging everyone to stay home when possible, and follow good sanitation practices. These recommendations include:

  • minimizing travel outside the home;
  • wearing face coverings while out in public;
  • frequent hand washing;
  • “refraining from touching one’s face”;
  • “sneezing or coughing into a tissue, or the inside of one’s elbow”; and
  • “disinfecting frequently used items and surfaces as much as possible.”

Frequently Asked Questions

Please visit the FAQ section on the CDC website for frequently asked questions and answers related to COVID-19.

For more information on COVID-19, please visit or

Jackson Hospital's Preparation

Over the past few months, Jackson Hospital officials have been tracking COVID-19 regarding its spread, protocols on isolation and treatment, and have participated in conference calls with the CDC, the ADPH and the Alabama Hospital Association.

Staff members at Jackson Hospital are trained on every component of caring for a patient with COVID-19, including the donning and doffing of personal protective equipment (PPE).

Like other hospitals nationally, Jackson Hospital is making changes daily in response to the COVID-19.